The Fine Print…

Culture at Proper Pilates

At Proper Pilates we firmly believe in building and maintaining a strong culture that is supportive, fun to be around, and respectful.

When you join us in the studio, please-

  • Smile

  • Laugh

  • Practice

  • Be inquisitive

  • Learn

  • Move

  • Sweat

  • Make mistakes

  • Be comfortable with a little light swearing

  • Progress

  • Be Respectful

  • Live

Terms and conditions

  • No refunds or exchanges are available on any purchases or credits

  • Unused credits from packages are not available for refund or exchanges

  • Monthly UNLIMITED Proper Pilates class packages begin on the 1st day of each calendar month and expire strictly on the last day of the same month

  • 7 Day UNLIMITED Proper Pilates class passes expire strictly 7 days after the date of the first session used

  • Single Visit Proper Pilates class passes expire 1 month from the sale date

  • Proper Pilates class bookings made with Single Visit passes must be cancelled within 24 hours of the booking to avoid full loss of the pass credit

  • Proper Pilates class bookings made with UNLIMITED passes can be cancelled at anytime without penalty

  • Proper Pilates reserves the right to refuse service to persons who we feel do not fit with our positive culture and who we also feel we won't be a good service fit for

  • Proper Pilates requires notices of cancellation for In-Studio and Internet Private Sessions to be made no less than 24 hours prior to the start time of the associated appointment. Failure to do so will result in full charge of the session

  • If it is deemed a client is not yet ready to undertake their own personal practice, or for some reason exhibits issues WE believe will impede them safely and effectively training in a group setting, the studio will not allow said client to undertake Proper Pilates classes

  • Scheduling of Proper Pilates classes is managed by the client through our online booking system

  • Proper Pilates reserves the right to alter our schedule and make session cancellations as required

  • No holds or extensions are available on any product or service item

  • See here for T&C regarding our Online Lessons

Your Privacy

At Proper Pilates we respect your wishes for privacy. In choosing to join our group training sessions you understand and acknowledge that discussions between yourself and your teacher may be privy to others in the studio at the time. It is your responsibility to inform us directly if you wish certain matters to remain private. Proper Pilates agrees not to use your image for publication without your prior approval. Any personal information you supply to us will not be forwarded onto any third parties without prior approval from yourself.